answers for ...
 
 



 
 

  1. Will I have to pay for the delivery of my goods?
  2. How will you deliver my goods?
  3. When will my goods arrive?
  4. Which areas does your delivery service cover?
  5. Can I collect my orders personally from your office?
  6. Can you send the orders to my customers?
  7. Does XPRINT guarantee on time delivery of my goods?
  8. What should I do if I don't receive my orders on time?
  9. What should I do if there's a mix up in my order and I receive another Dealer's goods?

  1. Will I have to pay for the delivery of my goods?
    No. We provide free delivery to any registered address in West Malaysia with our appointed courier service.

  2. How will you deliver my goods?
    All goods are delivered by our appointed courier services. XPRINT only works with reliable courier services that have good track records.

  3. When will my goods arrive?
    Please click here for process duration.

  4. Which areas does your delivery service cover?
    Our appointed courier service provider delivers to all states in Malaysia.

  5. Can I collect my orders personally from your office?
    No. You can only collect your order from either Subang Xend Hub or Johor Xend Hub.

    • Subang Xend Hub
      62, Jalan TS 6/5
      Taman Perindustrian Subang,
      47500 Subang Jaya, Selangor.
      012-4298650
      10.00am - 4.00pm

    • Johor Xend Hub
      No 7-G, Jalan Impian Emas 6,
      Taman Impian Emas,
      81300 Skudai, Johor.
      012-4298650
      10.00am - 4.00pm


  6. Can you send the orders to my customers?
    Yes. We can send the orders to you and your customers' doorstep.

  7. Does XPRINT guarantee on time delivery of my goods?
    While we are committed to the timely delivery of goods to our Dealers, we cannot guarantee you 100% punctuality due to factors such as weather, emergencies and the efficiency of the courier service.

  8. What should I do if I don't receive my orders on time?
    May file an order complaint (complain order) and tell us the problem. We'll try to solve it as soon as possible.

  9. What should I do if there's a mix up in my order and I receive another Dealer's goods?
    May file an order complaint (complain order) and tell us the problem. We'll try to solve it as soon as possible.

 
 
 
 
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